Comfort Line - Winter 2002
Jan 01, 2002
This is the first of a two-part article explain-ing why Hart & Iliff has been this area’s premier energy company since 1889.

Jan 01, 2002
This is the first of a two-part article explain-ing why Hart & Iliff has been this area’s premier energy company since 1889.
For over 25 years, Hart & Iliff has offered a winter price protection program for our heating oil customers. Initially, we offered both a fixed price and a capped price program. In the last few years, we transitioned away from a fixed price, because it offers no downside protection, if the price drops. Even though it’s been clearly disclosed, each time prices drop during the winter, customers are extremely unhappy about being locked in at a higher price. For example, during the 2014/2015 heating season prices dropped $1.40 per gallon during the winter. This could easily happen again this winter.
Unsurprisingly, we’ve received calls about two connected issues—the surge in fuel prices and supply concerns. Russia is the world’s third largest oil producer, generating approximately 11% of total world production. The Russian invasion of Ukraine shocked the energy markets, sending crude oil to record territory and spiking all energy prices. We saw increases from our heating oil suppliers of more than $1.50 per gallon in less than a week! People are also concerned that there will be interruptions in supply that will cause them to run out of fuel. You can count on the fact that Hart & Iliff will not let you run out of oil. We have been in business for more than 130 years and have very strong relationships with suppliers and financial institutions.
The Russian invasion of Ukraine shocked the energy markets, sending crude oil to record territory and spiking all energy prices. We’ve had increases from our heating oil suppliers of over $1.50 per gallon in less than a week!
These are unsolicited comments received from Hart & Iliff customers.
"We are very pleased with the service you gave us in fixing our air conditioner. Each person who came to home was understanding and sympathetic to the situation at hand. The number of days and long hours the team worked during the one of the hottest summers on record, far exceeded our expectations. Thanks to all who worked to get our air conditioner back on-line."
"Your technicians are always helpful and courteous. So are the ladies (and the boss) in the office. I am proud for my neighbors to see the H & I professional service techs in the clean H & I vans when they are parked by my house."
"We just wanted to let me know how your men did such an outstanding job installing our Roth tank. They were very professional, neat and courteous. We will use Hart & Iliff services when our contract expires with our present oil company."