Comfort Line - Summer 2005
Jun 01, 2005
This quarter our question and answer segment discusses energy costs and price protection.
Recent Posts
Price Protection Programs for 2022 - 2023 Heating Season
For over 25 years, Hart & Iliff has offered a winter price protection program for our heating oil customers. Initially, we offered both a fixed price and a capped price program. In the last few years, we transitioned away from a fixed price, because it offers no downside protection, if the price drops. Even though it’s been clearly disclosed, each time prices drop during the winter, customers are extremely unhappy about being locked in at a higher price. For example, during the 2014/2015 heating season prices dropped $1.40 per gallon during the winter. This could easily happen again this winter.
Comfort Line - Spring/Summer 2022
Unsurprisingly, we’ve received calls about two connected issues—the surge in fuel prices and supply concerns. Russia is the world’s third largest oil producer, generating approximately 11% of total world production. The Russian invasion of Ukraine shocked the energy markets, sending crude oil to record territory and spiking all energy prices. We saw increases from our heating oil suppliers of more than $1.50 per gallon in less than a week! People are also concerned that there will be interruptions in supply that will cause them to run out of fuel. You can count on the fact that Hart & Iliff will not let you run out of oil. We have been in business for more than 130 years and have very strong relationships with suppliers and financial institutions.
A Letter to Our Customers About The Recent Oil Price Spikes
The Russian invasion of Ukraine shocked the energy markets, sending crude oil to record territory and spiking all energy prices. We’ve had increases from our heating oil suppliers of over $1.50 per gallon in less than a week!
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Get StartedWhat Our Customers are Saying
These are unsolicited comments received from Hart & Iliff customers.
"I would like to express my gratitude to your company for sending such a competent service technician to service my heating unit. His work is beyond the norm. He serviced my unit completely as it should have been. He was thorough, neat and clean. He likes his job, he speaks very highly of the Hart & Iliff Company and its members. Again, thank you so much for employing such a fine man. Its always nice to be able to praise someone who has earned it."
"As always, Hart & Iliff service was fantastic. It seems as if all my problems are at night or on weekends. Hart & Iliff service techs respond promptly to fix the job the first time!"
"Much better service than prior oil company hands down. Techs were cleaner and educated well on the equipment."