Comfort Line - Spring 2007
Mar 01, 2007
This quarter our question and answer segment discusses the advantages and disadvantages of bio-fuels.
Recent Posts
Comfort Line Spring / Summer 2023
For more than 25 years, Hart & Iliff has offered a winter price protection program for our heating oil customers. Initially, we offered a fixed and capped price program.
In recent years, we transitioned away from fixed price, because it offers no downside protection for our customers. Even though it was clearly disclosed, each time the price dropped during the winter, customers were very unhappy about being locked in at a higher price. For example, during the 2014/2015 heating season, prices dropped $1.40 per gallon during the winter. With increased price volatility in the energy markets, we don’t believe it makes sense to lock in a price for the entire winter.
The other program is a capped price. This program allows you to pay our regular posted price, but never above a preset price cap.
Comfort Line - Fall/Winter 2023
Rising energy costs have been a painful, unfortunate fact of life in 2022. The factors leading to higher energy rates are global and complex. We’re as eager as you are to see heating oil prices return to normal.
Some people think that local fuel companies, like ours, make more money when prices go up. The opposite is true. Our margins suffer, customers cut back on usage and are late paying bills. Meanwhile, we need to pay our suppliers in 10 days. It’s an awful mess for everyone.
We want to keep you in the loop during the heating season and help you navigate this winter.
Price Protection Programs for 2022 - 2023 Heating Season
For over 25 years, Hart & Iliff has offered a winter price protection program for our heating oil customers. Initially, we offered both a fixed price and a capped price program. In the last few years, we transitioned away from a fixed price, because it offers no downside protection, if the price drops. Even though it’s been clearly disclosed, each time prices drop during the winter, customers are extremely unhappy about being locked in at a higher price. For example, during the 2014/2015 heating season prices dropped $1.40 per gallon during the winter. This could easily happen again this winter.
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Get StartedWhat Our Customers are Saying
These are unsolicited comments received from Hart & Iliff customers.
"I wanted to thank each and every person at Hart & Iliff for their excellent and personable service for the past 18 years."
"Your continuing ability to so promptly dispatch such knowledgeable, courteous service technicians is what keeps me a very satisfied customer!"
"Your technicians are always helpful and courteous. So are the ladies (and the boss) in the office. I am proud for my neighbors to see the H & I professional service techs in the clean H & I vans when they are parked by my house."