Comfort Line - Fall/Winter 2022

Jan 08, 2022

Hart & Iliff has been keeping
the residents of Sussex County
comfortable in their homes
since 1889. We install and service all types
of oil, gas, propane and electric heating
and air conditioning systems. These
systems keep you warm in the winter and
cool in the summer.
However, you should be aware that the
Energy Master Plan (EMP), promulgated
by the Murphy administration, is planning
to change the way you heat your home and
business by mandating the electrification
of your heating system.

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Comfort Line - Fall/Winter 2023

Rising energy costs have been a painful, unfortunate fact of life in 2022. The factors leading to higher energy rates are global and complex. We’re as eager as you are to see heating oil prices return to normal.
Some people think that local fuel companies, like ours, make more money when prices go up. The opposite is true. Our margins suffer, customers cut back on usage and are late paying bills. Meanwhile, we need to pay our suppliers in 10 days. It’s an awful mess for everyone.
We want to keep you in the loop during the heating season and help you navigate this winter.

Price Protection Programs for 2022 - 2023 Heating Season

For over 25 years, Hart & Iliff has offered a winter price protection program for our heating oil customers.  Initially, we offered both a fixed price and a capped price program.  In the last few years, we transitioned away from a fixed price, because it offers no downside protection, if the price drops.  Even though it’s been clearly disclosed, each time prices drop during the winter, customers are extremely unhappy about being locked in at a higher price.  For example, during the 2014/2015 heating season prices dropped $1.40 per gallon during the winter.  This could easily happen again this winter.

Comfort Line - Spring/Summer 2022

Unsurprisingly, we’ve received calls about two connected issues—the surge in fuel prices and supply concerns. Russia is the world’s third largest oil producer, generating approximately 11% of total world production. The Russian invasion of Ukraine shocked the energy markets, sending crude oil to record territory and spiking all energy prices. We saw increases from our heating oil suppliers of more than $1.50 per gallon in less than a week! People are also concerned that there will be interruptions in supply that will cause them to run out of fuel. You can count on the fact that Hart & Iliff will not let you run out of oil. We have been in business for more than 130 years and have very strong relationships with suppliers and financial institutions.

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What Our Customers are Saying

These are unsolicited comments received from Hart & Iliff customers.

"Thanks for all your help and patience. This was large undertaking for me. I appreciated all your professionalism."

"Your technicians are always helpful and courteous. So are the ladies (and the boss) in the office. I am proud for my neighbors to see the H & I professional service techs in the clean H & I vans when they are parked by my house."

"May I take this opportunity to thank Hart & Iliff once again for your very prompt and great service.  It gives me comfort to know that I can count on you for both my oil burner and my plumbing needs."