Comfort Line - Fall/Winter 2021

Feb 03, 2021

Hart & Iliff is a distributor and dealer for a revolutionary new water treatment system called HydroFlow.

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Price Protection Programs for 2022 - 2023 Heating Season

For over 25 years, Hart & Iliff has offered a winter price protection program for our heating oil customers.  Initially, we offered both a fixed price and a capped price program.  In the last few years, we transitioned away from a fixed price, because it offers no downside protection, if the price drops.  Even though it’s been clearly disclosed, each time prices drop during the winter, customers are extremely unhappy about being locked in at a higher price.  For example, during the 2014/2015 heating season prices dropped $1.40 per gallon during the winter.  This could easily happen again this winter.

Comfort Line - Spring/Summer 2022

Unsurprisingly, we’ve received calls about two connected issues—the surge in fuel prices and supply concerns. Russia is the world’s third largest oil producer, generating approximately 11% of total world production. The Russian invasion of Ukraine shocked the energy markets, sending crude oil to record territory and spiking all energy prices. We saw increases from our heating oil suppliers of more than $1.50 per gallon in less than a week! People are also concerned that there will be interruptions in supply that will cause them to run out of fuel. You can count on the fact that Hart & Iliff will not let you run out of oil. We have been in business for more than 130 years and have very strong relationships with suppliers and financial institutions.

A Letter to Our Customers About The Recent Oil Price Spikes

The Russian invasion of Ukraine shocked the energy markets, sending crude oil to record territory and spiking all energy prices.  We’ve had increases from our heating oil suppliers of over $1.50 per gallon in less than a week! 

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What Our Customers are Saying

These are unsolicited comments received from Hart & Iliff customers.

"I would like to thank you for the installation of my new boiler. It was very timely and was certainly worry free for me. Please relay my thanks to your installation team for the nice job. Their work was careful and deliberate. I fully agree with the building inspector that they did a beautiful job. I am no plumber, but I can clearly see that their work is pristine!"

"I just wanted to let you know how pleased we were with the installation Hart & Iliff performed. You and your technicians were superb. They were polite, courteous and did excellent work. I have been a customer of Hart & Iliff for many years and would recommend the company to anyone."

"As always, Hart & Iliff service was fantastic. It seems as if all my problems are at night or on weekends. Hart & Iliff service techs respond promptly to fix the job the first time!"