A Letter to Our Customers About The Recent Oil Price Spikes

Mar 11, 2022

The Russian invasion of Ukraine shocked the energy markets, sending crude oil to record territory and spiking all energy prices.  We’ve had increases from our heating oil suppliers of over $1.50 per gallon in less than a week! 

Unsurprisingly, we’ve been getting many calls around two connected issues- the surge in fuel prices and supply concerns. People are astounded by how much prices have risen, and how fast.  So are we. They are also concerned that there will be interruptions in supply that will cause them to run out of fuel. 

 The Russian invasion of Ukraine shocked the energy markets, sending crude oil to record territory and spiking all energy prices.  We’ve had increases from our heating oil suppliers of over $1.50 per gallon in less than a week! 

What's coming next

We don’t know where things will go from here. One thing we can tell you is that we dislike this as much as you do. Some people are under the misconception that when prices rise, we make more money. The opposite is true. People cut back usage. They have trouble paying their bills and our receivables skyrocket. Meanwhile, we must pay our suppliers in just 10 days. It is an awful mess for everyone.

 One thing you can count on is that we will not let you run out. We have been in business for many years and have very strong relationships with suppliers and financial institutions. 

 If you are having trouble paying your bill, talk to us before it becomes a problem. Many times, we can work out something to give you more time, especially if you’ve been with us a while. We can also set you up on a monthly payment plan. 

 Nothing will make us happier than when prices start dropping. Until then, trust us to look out for you and pray for the people of Ukraine.  

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Comfort Line - Spring/Summer 2022

Unsurprisingly, we’ve received calls about two connected issues—the surge in fuel prices and supply concerns. Russia is the world’s third largest oil producer, generating approximately 11% of total world production. The Russian invasion of Ukraine shocked the energy markets, sending crude oil to record territory and spiking all energy prices. We saw increases from our heating oil suppliers of more than $1.50 per gallon in less than a week! People are also concerned that there will be interruptions in supply that will cause them to run out of fuel. You can count on the fact that Hart & Iliff will not let you run out of oil. We have been in business for more than 130 years and have very strong relationships with suppliers and financial institutions.

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If you are thinking of converting to natural gas you may want read these exerts from an article about natural gas prices which appeared in the Wall Street Journal on September 19, 2021.

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What Our Customers are Saying

These are unsolicited comments received from Hart & Iliff customers.

"We have been so impressed with all the services you have provided us with! From the new tank to the Saturday evening emergency service - We have been incredibly happy! Thank you!!!"

"Thanks for all your help and patience. This was large undertaking for me. I appreciated all your professionalism."

"Your continuing ability to so promptly dispatch such knowledgeable, courteous service technicians is what keeps me a very satisfied customer!"